Shipping policy

Processing Time:

 - Orders are typically processed within 5-7 business days of receiving payment.

 

Shipping Rates:

- FREE Shipping within the United Kingdom.

- International costs will be calculated at checkout.

 

Shipping Methods:

- We currently offer standard and expedited shipping options. Choose the one that best suits your needs.

 

Shipping Times:

- Standard shipping: Estimated delivery within 5-7 business days.

- Expedited shipping: Estimated delivery within 15-24 business days.

 

International Shipping:

- We offer international shipping to select countries. Please note that customs duties and taxes may apply, and customers are responsible for these additional fees.

 

Order Tracking:

- Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the progress of your delivery.

 

Shipping Delays:

- While we strive to meet delivery timelines, unforeseen circumstances like weather conditions or carrier delays may impact delivery times. We appreciate your understanding in such situations.

 

Shipping Address:

- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.

 

Lost or Stolen Packages:

- No Risk. No Story is not responsible for lost or stolen packages. If you believe your package is missing, contact the carrier directly to file a claim.

 

Contact Information:

- If you have any questions about our shipping policy, feel free to reach out to us at info@norisknostory.co.uk